The second quarter results for
Dalbar's
WebMonitor best mutual fund company website report are in and the winners names may have a familiar ring to them.
The five fund firms topping this year's list for consumer website excellence are
T. Rowe Price,
Wells Fargo,
Fidelity,
Oppenheimer, and
Franklin Templeton. All of these sites have been rated "excellent" for at least 2 consecutive quarters, with Fidelity's site having been on the shortlist for 30 consecutive quarters.
The big movers on this quarter's top 25 consumer website list were:
Thrivent Financial, up 9 spots to the #18 ranking;
Van Kampen, up 11 spots to debut as #25; and
Northern Funds, rising seven spots to the #15 position. Those fund complexes moving in the opposite direction of good were:
Putnam, down 5 spots to #17;
John Hancock, down 4 spots to #19; and
MFS, also falling four spots to the #22 position.
The rankings for financial professional websites may also look familiar to followers of the list. Four of the top five--Oppenheimer,
MainStay Investments,
Lincoln Financial and Thrifent--have spent more than two consecutive quarters there. Only
AIM is a newcomer to the top five.
Big movers on the professional website rankings were:
Thornberg, up 13 spots to the number 14 position; Fidelity, up six to the number 11 spot; and
The Hartford, up six to the number 23 spot. Only the
Scudder site fell noticeably in the rankings, dropping six spots to the number 19 position. 
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