The MFWire
Manage Email Alerts | Sponsorships | About MFWire | Who We Are

Subscribe to MFWire.com's News Alerts [click]

Rating:American Century Adds Web Redemptions Not Rated 3.0 Email Routing List Email & Route  Print Print
Friday, June 29, 2001

American Century Adds Web Redemptions

Reported by Sean Hanna, Editor in Chief

American Century is upgrading its Web site for its direct channel to allow investors to make redemptions and change their address information. The firm already allows investors to open accounts online. It plans on adding these features in steps between now and early 2002.

The changes are part of an effort by the firm to allow investors to have a total online relationship if they so wish. "Our goal is to make the process easier for investors," said a spokesperson. She added that the firm was confident in the security it has built to protect investors while at the same time simplifying the redemption process.

To protect investors, American Century will not allow redemptions within 15 days of a change of bank account information. It will also provide investors written confirmation of changes when an investor's profile is changed. Finally, it beefed up security and now requires that passwords and usernames each exceed six alphanumeric characters in length.

David McCalley, vice president of electronic commerce at American Century, explained that 80 percent of customer interactions now take place through the firm's Web site. "It's undeniable that a large portion of investors are relying on the Internet to manage their financial futures," he said.  

Stay ahead of the news ... Sign up for our email alerts now

 Do You Recommend This Story?

Return to Top
 News Archives
2020: Q3Q2Q1
2019: Q4Q3Q2Q1
2018: Q4Q3Q2Q1
2017: Q4Q3Q2Q1
2016: Q4Q3Q2Q1
2015: Q4Q3Q2Q1
2014: Q4Q3Q2Q1
2013: Q4Q3Q2Q1
2012: Q4Q3Q2Q1
2011: Q4Q3Q2Q1
2010: Q4Q3Q2Q1
2009: Q4Q3Q2Q1
2008: Q4Q3Q2Q1
2007: Q4Q3Q2Q1
2006: Q4Q3Q2Q1
2005: Q4Q3Q2Q1
2004: Q4Q3Q2Q1
2003: Q4Q3Q2Q1
2002: Q4Q3Q2Q1
 Subscribe via RSS:
Add to My Yahoo!
follow us in feedly

©All rights reserved to InvestmentWires, Inc. 1997-2020
14 Wall Street | 20th Floor | New York, NY 10005 | P: 212-331-8968 | F: 212-331-8998
Privacy Policy :: Terms of Use