The Dow Jones Industrial Average's 512.76-point slide yesterday triggered a jump in call-center volume at firms such as T. Rowe Price
the Wall Street Journal
Yesterday saw the worst single-day point drop for the Dow since December 1, 2008.
, Neuberger Berman's director of investment strategy told the WSJ: "We were on the phones all day. Markets are driven by fear or greed, and
we're definitely in the fear period now."
The WSJ article also mentioned an increase in call volume at discount broker Charles Schwab Corp
Armie Margaret Lee
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